Shipping & returns

• Bahrain: same-day delivery when you order by 12 pm.
• The Gulf: by FedEx, in 3–5 working days.
• Other countries: by FedEx; we confirm the delivery time when your order ships.

The cost of delivery to your address is shown at checkout, before you pay.

Collecting from the boutique. We message you on WhatsApp when your order is ready. Collect it from PRJKT8, Moda Mall (Gate 5), Manama, any day from 10:00 to 22:00. Please bring your order number and photo ID.

Delays. If our supply of a piece is delayed by an event outside our control, we contact you as soon as possible and take steps to minimise the delay. If no one is available at your address to take the delivery, we tell you how to rearrange it or collect the piece.

Photo ID. We may ask for photo ID, or proof that the payment card is yours, before we hand over an order. If we cannot confirm these details, we may refuse delivery and cancel the order, and we refund your payment in full.

Ownership. A piece becomes yours, and your responsibility, once it has been delivered to the address you gave us and paid for in full.

Invoice. We send an electronic invoice to the email address you give us.

If your order is delivered outside Bahrain, you may be considered the importer of record. You are then responsible for making sure the piece can be lawfully imported into your country, and for paying any import duties, taxes and fees charged on arrival. We are required to declare the retail value of the piece on the shipment.

Please check your order when it arrives. If a piece has been damaged in delivery, contact us straight away. If someone else accepted the delivery for you and you notice the damage afterwards, contact us within 2 calendar days of delivery. We make every effort to have it repaired under the warranty for that piece.

• Please return it within 7 calendar days of the date on your receipt.
• It must be unused, in its original condition and in its original packaging.
• Include your order number and the product name or code, so that we can find your order quickly.
• Once we have received and inspected the piece, we will tell you whether the return is accepted.

• For an accepted return, we offer store credit on selected items, at our discretion. We do not give cash refunds.
• The one exception: if we are unable to supply the exact piece you agreed to buy, we refund your payment.
• To exchange a piece, return it and, once the return is accepted, place a new order for the piece you would like.

• We cannot refund limited editions, or orders delivered outside Bahrain.
• We cannot accept returns of limited editions, items bought on sale, gift cards, or special orders and personalised pieces.
• We cannot refund or replace a piece that has been used, unless it arrived damaged, or one that is not in its original condition and packaging.